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1 General
1.2 All bookings accepted are subject to these terms and
conditions.
1.3 All prices stated are in UK Pounds Sterling or American US
Dollars.
2 Booking procedure and payment terms
2.1 Once your booking has been confirmed, a non-refundable
deposit of £100 or $150 per week will be required to secure your
dates.
2.2 The rental balance will be due 10 weeks before your
departure. If your departure date is less than 10 weeks away, the
full rental balance will be due as soon as your booking has been
confirmed.
2.3 Prior to arrival, we require a security deposit of $150/week. This covers damage to the
home found during inspection after your vacation. It will normally be refunded, pending inspection of the home, within 7 days of your check-out date. A PayPal deposit via credit card is acceptable.
3 Cancellations
WE STRONGLY RECOMMEND THAT YOU TAKE OUT HOLIDAY INSURANCE TO
COVER UNFORESEEN CIRCUMSTANCES WHICH MAY NECESSITATE CANCELLATION OF
YOUR HOLIDAY
3.1 The client may cancel the holiday booked at any time after
it has been confirmed. Cancellations must be in writing.
3.2 We reserve the right to cancel the holiday if payment has
not been received in accordance with clauses 2.1, 2.2 and 2.3
above.
3.3 The following cancellation charges will apply to all
rentals cancelled in accordance with clauses 3.1 and 3.2 above.
Any cancellations - loss of rental deposit
30 to 60 days - 50% of total rental
Within 30 days - 100% of total rental
PLEASE NOTE THAT NO REFUNDS WILL BE MADE OTHER THAN
THOSE CIRCUMSTANCES DESCRIBED ABOVE!
WE WILL HOWEVER BE HAPPY TO PROVIDE PROOF OF PAYMENT FOR YOUR
HOLIDAY INSURANCE CLAIMS.
4 Accommodations
4.1 The accommodation provided is only for the use of persons
named by the client on the booking form, subletting, sharing or
assigning is prohibited.
4.2 The property will be available to clients after 4pm
Florida time on the day of arrival unless otherwise agreed. All
accommodation must be vacated by 11am Florida time on the day
of departure.
4.3 An adult must accompany persons under the age of 18.
4.4 We will not be liable for any loss or injury resulting from
the use of the property and pool.
4.5 Swimming pools are dangerous and as such,
children should always have adult supervision.
4.6 While in normal circumstances you will be accommodated in
this home, we reserve the right to substitute accommodation of a
similar or higher standard should this be operationally necessary.
5 Complaints
5.1 In the unlikely event that the client has any reason for
complaint or dissatisfaction, they must contact the local
Management Company caring for the property in Florida immediately
so that remedial action may be taken. Details of how to contact
the management company will be found in the accommodation.
6 Smoking
6.1 For the comfort and safety of clients and guests, smoking
is not permitted inside the home. It is permitted however outside
in the lanai / pool area.
7 Animals and Pets
7.1 Animals and Pets are not permitted in the home. This
condition is strictly enforced.
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